Harper G! Mercantile

Wonderful store. I stopped in on my way back from Wisconsin. Full of stuff that would make great holiday gifts. They have a large and very well-curated assortment of interesting stuff. I bought a trivia game for my niece who is a trivia buff, though there were a couple of other things I might have also gotten. I'll find out if the game is any good when (no doubt) I'll play it at Christmas.

If I could give this shop zero stars, I would. I was browsing with a friend when I noticed the owner subtly following me around. After my friend checked out, the owner turned to me and accused me of stealing—claiming she saw me reach into my bag. I explained that I was simply grabbing my phone to check the time and text, and she just smiled and said she'd “check the cameras.” It’s hard to ignore the timing—she waited until after my friend had made a purchase to make the accusation. Had this happened earlier, we wouldn’t have supported the store at all. It was an extremely uncomfortable and unprofessional experience, and from reading other reviews, it sounds like this behavior isn’t unusual. Please think twice before you support this business.

If you’re looking for that one of a kind gift or for that “self-care” gift, look no further! Located in the historic district of Richmond, IL, this boutique offers a delightful selection. You’ll be delighted by the creative displays, & outstanding customer service provided by the staff & owner, Diana. Greeted when walking in, she helped me select a gift for our son, & even dressed up the bag with tissue paper to make it “gift giving ready”! Highly recommend!

We were killing time in downtown Richmond while we waited for a restaurant to open and kind of stumbled on this place. To quote a famous Disney move, they "have whosits and whatsits galore!" Everything from cloths, to kitchen items (including sauces, etc.), to children's toys, to vintage candy, there's a little bit of everything. Excellent place to stop for gifts if you're on your way to or from Lake Geneva or other places in Southern WI.

I’ve been a loyal customer here for years, and so has my family, but after today, I won’t be coming back. We were told we were loitering instead of shopping, which was completely uncalled for and insulting. My mom has supported this store for years, and this is the treatment we get? Completely disrespectful and unprofessional. Save your money and go somewhere that actually values its customers.

Don’t waste your time at this business. Management is terrible. Out for a nice day on the town with my lovely family and we were called LOITERERS! The audacity! I would rather buy all these products for half the price on Amazon. I will never ever go back. Your loss, Harper!!

This afternoon I was with my family and while I was standing by the door the owner said “they’re loitering”. I’m not loitering, my family is shopping and I am waiting. Small business that doesn’t appreciate customers. You can do better. Save yourself some money and buy the products they sell on Amazon for 1/2 price.

Harper G’s is such an enjoyable shop to visit. If I ever need a gift for a family member or friend this is the first place I go. Lots of unique decor items, books, jewelry, and clothes. They also have really cute seasonal items. Make sure to visit if you find yourself in Richmond!