SERVPRO of Northeast San Antonio

Veronica and her crew did a fantastic job packing up our belongings after a water leak forced the replacement of our 2nd story flooring. I especially appreciated the care they took with the items and how they made us feel at ease during a very disruptive event. Communication was awesome as they set expectations every step of the way, which is so important to maintaining our daily routines. Thank you!

My name is Carrie Romeo did not have a google account but wanted to leave a review so i used Connie's leave a review. Connie was the job supervisor and she did a awesome job. Very easy to work with and her team was great. They are the best!! Carrie

The Servpro team did an outstanding handling our furniture and belongings. Connie Mendez ensured her co-workers stayed on task carefully packing and unpacking our irreplaceable items we collected over the past 50 years. Anthony and Michael did the heavy lifting without damaging our teakwood furniture. We’re very happy with their total effort.

My home sustained structural and water damage. Connie and her crew were prompt, communicative, and fast. They took care with my items during the packup process, provided updates, and were a great group to work with. I would use ServPro for any of the services, with confidence.

Connie Flores is the epitome of professionalism. Highly organized to a fault. Very detail oriented and customer focused. I would recommend Serv Pro with Connie for any pack out and pack back.

Servpro was outstanding. Connie and her team always met us with a smile. Their cleaning was thorough and efficient and they were so pleasant to work with!! Joel Slay kept in constant. Working with Servpro was a great experience!!! Would highly recommend!

From the time Mr. Anthony called me to set up an appointment to go over my flood claim/loss/pack up/storage-I felt good about my situation!! When Anthony came out and introduced me to Connie, "the lady in charge" I knew I was in good hands. Connie and her crew helped my anxiety and stress level so much!!! Connie was very professional, sweet and kind. She definitely turned a horrible situation into something I could deal with. Connie explained, in detail, how Servpro was there to help me as I had never been in this situation before. This lady and her crew worked diligently to help me meet my deadline of having to vacate my apartment due to a flood within 3 days. With half hour lunches, packing, carefully and professionally, they cleared me out in less than 3 days!! I could not thank you enough Ms. Connie and crew for the love you showed me. I know you guys do this every day, but you treated me like this was your first and only account!! As we wrapped up our 3 days together Connie informed me this was her account, and she would see me on the other side-moving my belongings to my new place and unpacking everything. I was so happy to know these ladies with "the lady in charge" would be continuing to work my case behind closed doors and returning what was not damaged. I truly believe God brought you, Connie into my life as I was on the verge of having a heart attack over this horrible flood experience, I had been going through for a month. Thank you Servpro-Northeast San Antonio!! I would refer you to every and anyone!! See you soon Ms. Connie! and crew

Excellent customer service from the liaison, Joel Slay, to Lisa Gomez, the crew supervisor. We were so very happy with their professionalism and thoroughness when evaluating the sewer flood damage. So thankful for their care in packing, storing, cleaning, and unpacking our property. We would DEFINITELY use them again!

Veronica and her crew did a fantastic job packing up our belongings after a water leak forced the replacement of our 2nd story flooring. I especially appreciated the care they took with the items and how they made us feel at ease during a very disruptive event. Communication was awesome as they set expectations every step of the way, which is so important to maintaining our daily routines. Thank you!

My name is Carrie Romeo did not have a google account but wanted to leave a review so i used Connie's leave a review. Connie was the job supervisor and she did a awesome job. Very easy to work with and her team was great. They are the best!! Carrie

My husband and I had only been living in our house for about a week when the dryer that we had just purchased caused water damage on the floor of several rooms. Derek came out and inspected the damage. He set up the machines to dry out the floors and continued to come until the floors had dried out. Even though the house was very hot, he worked hard making sure that all of the water was gone and then removed the damaged flooring. Michael and Angel also helped to finished the job of getting rid of everything that was damaged. They were all so friendly and did such a great job.

My home sustained structural and water damage. Connie and her crew were prompt, communicative, and fast. They took care with my items during the packup process, provided updates, and were a great group to work with. I would use ServPro for any of the services, with confidence.

Servpro was outstanding. Connie and her team always met us with a smile. Their cleaning was thorough and efficient and they were so pleasant to work with!! Joel Slay kept in constant. Working with Servpro was a great experience!!! Would highly recommend!